FAQ

How do I join TEMPO?
It’s free and easy! To send money with TEMPO, join using your email address. You can do that by clicking here in only a couple of minutes. Once you have jo...
Thu, 9 Aug, 2018 at 5:37 PM
Envoyer de l’argent au Brésil avec l’application mobile TEMPO sur Android
En utilisant votre téléphone Android : 1) Téléchargez l’application https://play.google.com/store/apps/details?id=com.remitone.app.tempo.live 2) En...
Fri, 3 Aug, 2018 at 4:37 PM
How to send money to Coins.ph through an agent, online or via our Android app.
A) Through an Agent 1)Find an agent near you in France or Germany. For a list of agent locations https://tempo.eu.com/en/store 2) Go to the agent. Rememb...
Tue, 7 Aug, 2018 at 10:19 AM
Comment envoyer de l’argent vers Coins.ph par le biais d’un agent, en ligne ou via une application Android
A) Via un agent 1) Trouvez un agent proche de vous en France ou en Allemagne. Vous trouverez sur ce lien une liste d’agents :  https://tempo.eu.com/en/s...
Tue, 7 Aug, 2018 at 10:19 AM
How much money can I send?
You can send up to €5,000  every 30 days, which is also the maximum for an individual transfer. The 90 day limit is €8,000, and the yearly limit is €20,000...
Fri, 10 Aug, 2018 at 5:12 PM
What delivery options are available?
We have three different delivery options for receiving money: Cash pickup Bank deposit Courier delivery
Fri, 10 Aug, 2018 at 5:54 PM
Do I need to verify my ID?
To verify your TEMPO account, you will need to upload a high-quality scan or image of a valid ID that clearly and visibly shows:   • Your full name • Your d...
Fri, 10 Aug, 2018 at 6:16 PM
How do I buy stellar XLM?
Please review our Freshdesk article https://tempo.freshdesk.com/support/solutions/articles/19000086940-how-to-buy-stellar-xlm-with-tempo-for-cash-in-franc...
Fri, 10 Aug, 2018 at 6:53 PM
Security
TEMPO uses only uses  of the art banking-grade servers, together with dedicated IT security of the highest caliber. Our specialised team is trained regularl...
Thu, 9 Aug, 2018 at 4:46 PM
Help
At TEMPO, we don’t like to think of the people using our service as customers – we believe in a customer service revolution – which is why we have members ...
Thu, 9 Aug, 2018 at 4:47 PM