FAQ

How do I join TEMPO?
It’s free and easy! To send money with TEMPO, join using your email address. You can do that by clicking here in only a couple of minutes. Once you have jo...
Thu, 9 Aug, 2018 at 5:37 PM
Send money to Brazil with TEMPO Mobile App for Android
Using your android Phone to transfer money to Brazil 1) Download the app https://play.google.com/store/apps/details?id=com.remitone.app.tempo.live 2) ...
Fri, 21 Jun, 2019 at 12:30 PM
Envoyer de l’argent au Brésil avec l’application mobile TEMPO sur Android
En utilisant votre téléphone Android : 1) Téléchargez l’application https://play.google.com/store/apps/details?id=com.remitone.app.tempo.live 2) En...
Fri, 3 Aug, 2018 at 4:37 PM
How to send money to Coins.ph through an agent, online or via an Android application
A) Through an Agent 1)Find an agent near you in France or Germany. For a list of agent locations https://tempo.eu.com/en/store 2) Go to the agent. Rem...
Fri, 21 Jun, 2019 at 1:00 PM
How much money can I send?
You can send up to €5,000  every 30 days, which is also the maximum for an individual money transfer. The 90 day limit is €8,000, and the yearly limit is €2...
Fri, 21 Jun, 2019 at 12:23 PM
What delivery options are available?
We have three different delivery options for receiving money: Cash pickup Bank deposit Courier delivery
Fri, 10 Aug, 2018 at 5:54 PM
Do I need to verify my ID?
To verify your TEMPO account, you will need to upload a high-quality scan or image of a valid ID that clearly and visibly shows:   • Your full name • Your d...
Fri, 10 Aug, 2018 at 6:16 PM
Security
TEMPO uses only uses  of the art banking-grade servers, together with dedicated IT security of the highest caliber. Our specialised team is trained regularl...
Thu, 9 Aug, 2018 at 4:46 PM
Help
At TEMPO, we don’t like to think of the people using our service as customers – we believe in a customer service revolution – which is why we have members ...
Thu, 9 Aug, 2018 at 4:47 PM
Why should I join TEMPO?
TEMPO is a trusted partner for remittance and money transfer in both the developed and developing world, with over 270 registered agents in Germany & F...
Thu, 9 Aug, 2018 at 5:37 PM